Update: Improving Customer Service with New Telephony System
We’re excited to announce the launch of our new telephony system in Q4 2024. This upgrade will enhance call quality, speed, and efficiency, improving the experience for you and your participants. No action is required on your part to enjoy these benefits. We're committed to delivering exceptional service, and this update will elevate your experience to the next level.
Important Updates on HIPAA Compliance
The Department of Labor (DOL) has updated cybersecurity guidance requiring health plans to actively monitor vendor compliance with cybersecurity standards, beyond just relying on signed contracts. Privacy and Security Officers must ensure that vendors handling Protected Health Information (PHI) comply with HIPAA and DOL guidelines, including having Business Associate Agreements (BAAs) in place and conducting vendor assessments. They must also manage incidents and breaches, ensuring proper notifications to affected members and authorities.
Simplify Contributions Management with Employer Edge™ and MyEmployer Edge
Looking to streamline your contribution reporting and payment processes? Discover how Employer Edge™ by Zenith American Solutions and MyEmployer Edge can revolutionize your approach. These secure online platforms are designed to simplify contribution reporting, manage remittance information, and monitor employee data in real-time. Learn how these tools can enhance efficiency and accuracy in your financial operations.
Harbour Benefit Holdings and Zenith American Solutions Announces New Member to Board of Directors, Debbie Rittenour
Harbour Benefit Holdings, Inc. ("Harbour") and its subsidiary, Zenith American Solutions, Inc.® ("Zenith"), industry leaders in third-party administration services for Taft-Hartley Trust Funds, proudly announce the appointment of Debbie Rittenour to their Board of Directors, effective July 1, 2024.
Honoring Juneteenth and African American Leaders in the Labor Union Movement
At Zenith American Solutions, we strive to recognize and honor this crucial moment in history by dedicating this month to learning about the courageous African American leaders who played a crucial role in advancing labor justice post-liberation. As your trusted Taft-Hartley Third Party benefit administrator, we aim to empower all American workers and their families, recognizing the significant role labor unions have played in shaping the current landscape of labor rights.
Highlighting Ben Halmers, VP of Retirement Benefits & Advancements to Pension Application Capabilities and More
Are your participants prepared for online pension applications? Ben Halmers, Zenith’s VP of Retirement Benefit Plan Operations, is revolutionizing the retirement journey with innovative online features. Discover how our newly enhanced integrated portals are transforming the experience for Pension Plan participants, and why you won’t want to miss out on these exciting updates.
Celebrating 80 Years of Excellence: A Legacy of Trustworthiness and Expertise
As Zenith American Solutionc celebrates 80 years in the benefit administration industry, we examine how strategic mergers and acquisitions have fueled our growth. This article explores how these strategic moves have allowed us to enhance our services and maintain our role as a top provider of third-party benefit plans for Union groups.
Zenith American Solutions Appoints Patrick Horne to EVP, Chief Information Officer
Zenith American Solutions welcomes Patrick Horne as Chief Information Officer. With over 32 years of IT experience and a strong background in healthcare technology, Horne will drive innovation and enhance benefits administration at Zenith.
Further Enhancements to Your Security: Two-Factor Authentication Update
In today's digital era, safeguarding your personal and financial details is more crucial than ever. Zenith American Solutions has taken a proactive step to enhance your online security by introducing two-factor authentication (2FA) to our client portals. But what exactly is 2FA, and why is it so vital? This article dives into the specifics of 2FA, informing you how this added layer of security functions to safeguard your confidential information from unauthorized access, and how to enable it on your account.
Successfully Audited: SOC1 and SOC2 Update
Zenith American Solutions (Zenith) is proud to announce the successful completion of both the AICPA SOC1, Type 2, and SOC2, Type 2 audits. The completion of this rigorous assessment underscores our unwavering commitment to the highest standards of security and operational excellence.
Unlocking the Benefits: The Power of Your Member ID Card
Unleash the full potential of your union health and welfare plan benefits, and access your Zenith team through your member ID card. Your ID card is a comprehensive resource providing specific information, including the specific phone number for you to reach your Zenith Customer Care team.
Unlocking Your Benefits: Consumer-Driven Health Plans Simplified
To ease out-of-pocket costs and improve your overall well-being, it’s recommended that you utilize the consumer driven health plans (CDHPs) offered by your employer for eligible health expenses. With the help of online and mobile tools, you can manage your available funds and maximize your overall savings.
Simplifying Benefit Plans and Empowering Union Members: The Role of a Taft-Hartley Third Party Administrator
In today's landscape of benefit plans and administrative complexities, Taft-Hartley Third-Party Administrators (TPAs) have emerged as trusted partners, providing invaluable services to Trustees, employers, plan participants, and their families. In this article, we explore the core values of TPAs and dive into the wide range of tasks they perform, highlighting their central role in simplifying administration, ensuring compliance, and optimizing benefits.
Introducing Zenith American Solutions’ Musculoskeletal Care Solution: A Leap Forward in MSK Health
Zenith American Solutions is thrilled to announce an exciting new addition to your suite of services that will have a profound impact on the health and well-being of our clients’ participants. As part of our ongoing commitment to enhancing healthcare resources, we are proud to introduce the Zenith American Solutions Musculoskeletal (MSK) Care Solution, powered by Nimble Health & Hinge Health.
Celebrate Cybersecurity Awareness Month with tips from our Cybersecurity Team.
October is National Cybersecurity Awareness Month, an annual campaign to raise awareness about the importance of cybersecurity. In this digital age, advanced protection of sensitive personal data is pivotal. Thankfully, there are preventative measures we can take to fend off potential cybersecurity attacks.
Zenith’s Pension Director chosen To speak at the National Association of Police Organization’s Annual Pension and Benefits Seminar
Zenith’s Pension Director, Steven Mendelsohn, EA, FCA, MAAA, FSPA, has been chosen to speak at the National Association of Police Organizations (NAPO)’s 33rd Annual Pension & Benefits Seminar.
Zenith’s Retirement Benefit Expert Steve Mendelsohn Chosen for Prestigious National Committee
Zenith American Solutions’ Steve Mendelsohn has been chosen to be on the American Academy of Actuaries Multiemployer Plans Committee. Steve is an actuary in Zenith American Solutions’ pension practice with extensive pension experience.