Navigate Your Benefits with Confidence

For help with your portal, email us at:

Your Comprehensive Benefit Compass for Every Milestone in Life

Embarking on your benefits journey can be complex, whether you're just starting out as a new participant, an employee with inquiries about eligibility or life events, or contemplating retirement options.

Your dedicated team at Zenith American Solutions is here every step of the way, offering expert assistance and guidance for your unique needs.

Effortlessly Navigate Your Benefits: Zenith Guides You Through Your Employer-Provided Plans with Ease and Expertise

For the benefit plans that Zenith administers, our customer care advocates are well-versed in the intricacies of your benefit plans. This deep understanding empowers them to effectively guide you in navigating your benefits journey, ensuring a seamless and informed experience.

Have questions about your benefits? Learn more about your ID Card.

Account Access at Your Fingertips

Activate or login to your Participant Portal account for easy access to your benefits and other account information.

Some capabilities and information available include: 

  • Eligibility and Explanation of Benefits

  • Claims Payment History

  • Submit Online Forms

  • Pension Credits

  • Calculate Estimated Pension Benefit

  • Secure Messaging

  • Online Payment Options

  • Online Enrollment Options

  • Request Replacement ID Card

  • Quick Links

  • And More!

Get Started:

As a Zenith Participant, you're entitled to a suite of online resources. To ensure you're getting the most out of your Plan, we offer specialized portals based on your specific Fund type. Here's how you can access your resources:

If you are having trouble logging in or resolving any portal-related issues using the instructions provided on our website, and if you can't find the phone number for our Zenith Fund Customer Care team, you can email us for help with your portal by clicking here. Please do not include any PHI (Protected Health Information) in your email.

Discover Zenith Flex: Your One-Stop Reimbursement Account Manager

If you're part of a reimbursement plan handled by Zenith, including a Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Health Savings Account (HSA), Healthcare Reimbursement Account (HCRA), or Member Reimbursement Program (MRP), discover Zenith Flex: your all-in-one solution for overseeing reimbursement accounts.

Zenith Flex empowers you with flexibility and control over your healthcare spending.

With our platform, you can effortlessly oversee your account online, thanks to powerful self-service tools and resources. Utilize your funds for qualified expenses and select your preferred reimbursement methods with ease. Experience the convenience and peace of mind that Zenith Flex brings to managing your reimbursement account.

Accessing your account:

Log in online: Zenith Flex Login or use the “Zenith Flex” mobile app:

Need assistance with your account?

Our support team is just a call away. Reach out using the number on your Reimbursement Debit Card for help. You can also refer to the Help Video or Help Guide links below

  • “This past year has been extremely different and at times very stressful. I wanted to make changes for the better for my family. With the help of the Zenith American Solutions team, I enrolled in the new Teamsters Trust, and I was able to make those changes. Not having the added stress in changing my benefit plan helped me so much I’m extremely grateful.”

    – Laura Marquez, Teamsters Local 1932 Trust Participant.

  • “Thank you so much for helping me help my husband with his Zenith American account. Fast, easy solution when you have an expert associate who knows my problem.”

    – Patricia Akers

  • "Zenith came on with a fully competent staff to address all areas of concern that we had, and they geared up. They have done a phenomenal job understanding our trust, contractor and member needs."

    — Cindy Austin, Executive Manager, NECA

  • "Zenith came on board very knowledgeable, and it was easy to address issues because they already did their homework and did not need to be educated. This helped tremendously in addressing problems as we could move straight to developing and then executing solutions."

    — Randy Curry, President, IBEW 191

  • "Zenith has only been fully functioning as our Administrator since April 1st of 2021 and already so many of our Participants have felt the added benefits and technologies that they have brought to our table. We are very much looking forward to this working relationship and what the added benefit of such a competent and caring administrator will bring to the table for our Local."

    — Craig Jones, Business Manager, IBEW 191

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